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Old 03-07-2017, 10:22 PM   #1
steveTA1983
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Default First rate customer service.

I bought the DDR AK and it came with a defective magazine (Korean, follower kept getting stuck and will not allow it to feed more than 2 rounds no matter how hard you push). I emailed Atlantic and they just sent out a new mag without question. The rifle itself is outstanding (as are the 2 other rifles I've purchased from them), but their customer service is the best in the business. You guys are the only place I'll buy my rifles from. Period.
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Old 03-08-2017, 01:39 AM   #2
PatinAz
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Agreed.
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Old 03-12-2017, 08:05 PM   #3
Cartel
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I wholeheartedly agree, my friend. I have ordered a lot of rifles from them over the years and they have consistently delivered in the customer service department.
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Old 03-15-2017, 03:03 AM   #4
ThirdWatcher
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I am another satisfied customer. By all the positive comments I've read in this forum about Atlantic Firearms, it's pretty obvious you're honest folks and really do care about your customers. My experience certainly supports this view.
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Old 03-15-2017, 03:36 AM   #5
Dr.ButcherMD
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Yes AF has incredible CS. I wouldn't go so far as to say "the only place I'd buy a rifle from" but I look at their website first. I'll even pay a couple extra bucks to do business with them over other retailers.
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Old 03-16-2017, 01:19 PM   #6
TheSundanceKid
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I've never had to use their customer service bc they always ship a damn good rifle and it arrives in 2 days so I don't even have time to bitch about shipping
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