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Old 02-13-2018, 09:02 AM   #1
Gewehr44
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Default Eastwave ship time?

For you guys that have dealt with East Wave. How long does it usually take to get your stuff? I placed an order on Dec 31st and was told it was shipped Jan 11. I'm still waiting for my scope and waiting to hear back if it has tracking. (I believe Rusmilitary has arrived faster than this.)

Do they ship from Belarus or Canada?
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Old 02-13-2018, 10:20 PM   #2
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Mine came from Belarus. Unfortunately, i don't remember the wait time.
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Old 02-13-2018, 11:38 PM   #3
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I have ordered from them several times and the ship time was around a month because as mentioned, it ships from Belarus. If there is an issue I have had Dmitry refund my money.
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Old 02-14-2018, 01:16 AM   #4
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I have ordered from them several times and the ship time was around a month because as mentioned, it ships from Belarus. If there is an issue I have had Dmitry refund my money.
I am dealing with Dmitry now. He finally emailed me a tracking number and it didn't work. Evidently, they can attempt to have the Belarusian post office find the package but that will take 7-10 business days. I'm guessing they're just stalling in hopes that it shows up here.
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Old 02-16-2018, 11:34 PM   #5
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They aren't stalling. It's Belarus postal service, which may not be as reliable as here in the US. Also it has to clear customs which is always a wild card. Can be longer or less.

I did a special order from them and they told me it would be about 3 months for it to be made and arrive. It took a while to get the tracking number and tracking it on the Belorussian postal website was not that great. But I received it exactly 90 days from the day I ordered.
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Old 02-17-2018, 12:10 PM   #6
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Quote:
Originally Posted by Gewehr44 View Post
For you guys that have dealt with East Wave. How long does it usually take to get your stuff? I placed an order on Dec 31st and was told it was shipped Jan 11. I'm still waiting for my scope and waiting to hear back if it has tracking. (I believe Rusmilitary has arrived faster than this.)

Do they ship from Belarus or Canada?
Contact them?

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Old 02-17-2018, 02:22 PM   #7
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Quote:
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Contact them?

Quote:
Originally Posted by Gewehr44 View Post
He finally emailed me a tracking number and it didn't work. Evidently, they can attempt to have the Belarusian post office find the package....
Come on now
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Old 02-18-2018, 02:03 AM   #8
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In my experience the tracking numbers can be hit or miss until the item arrives in the US and is in our system. In the past few years Russian post has gotten really good online and it's been easy to track things as they move around in Russia, but before that it was pretty sketchy. Belarus has always been pretty hard on tracking numbers...usually you can't even get one

Haven't ordered anything from Eastwave in a long time but as said it was usually around 4 weeks door to door, sometimes longer. Dmitry is trust worthy in my experience but he doesn't speak for the post office

I'd say give it some time. I have gotten plenty of bad tracking numbers from various people over the years and 99% of the time things show up at some point
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Old 02-21-2018, 12:51 AM   #9
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Took me three weeks but I was in Alaska so it came from Belarus to New York then cross country to AK
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Old 02-21-2018, 01:25 AM   #10
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2 weeks when I ordered about 2 years ago.
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Old 03-02-2018, 05:11 PM   #11
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I was told they would respond back in 10 days and let me know if they found my package. They never did so I emailed them again and they stated they would send me another scope. I said no thanks, just refund me so I can order from Kalinka.

This was a mess.
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Old 03-03-2018, 12:14 AM   #12
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Quote:
Originally Posted by Gewehr44 View Post
I was told they would respond back in 10 days and let me know if they found my package. They never did so I emailed them again and they stated they would send me another scope. I said no thanks, just refund me so I can order from Kalinka.

This was a mess.
Sorry to hear that. The postal service must have lost it. Which is out of Eastwave's control.

But when dealing with Kalinka, be sure the item is in stock prior to ordering. If it's in stock, it'll ship immediately and you'll get it in a couple days (depending on where you live). But if it's backordered or special ordered - you will never get an update or any communication from Kalinka, even if you email, call, post on their forums, or etc - they are the worst in that regards (worse than your experience with Eastwave).
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Old 03-03-2018, 11:33 PM   #13
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Mine took about 4 weeks. Funny thing is my wife is from Belarus and live not to far from the products are shipped from.
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