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Old 10-28-2015, 02:54 PM   #1
norinco671
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Placed an order since 10-22-15, got email on receipts/tracking number etc...
Pm inbound
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Old 10-29-2015, 11:31 AM   #2
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Hello, of course your order was shipped and you have received your tracking information. According to your PM, you are concerned that you are not seeing up to minute tracking information. As, this package is going to (a location way out in the Pacific Ocean). This does not surprise me. The tracking information indicates an arrival date of Nov 3rd. Focus on that date.

Thank you for your business and enjoy your E93 products!

Last edited by Echo Nine Three; 10-29-2015 at 07:00 PM.
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Old 10-29-2015, 02:34 PM   #3
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Originally Posted by Echo Nine Three View Post
Hello, of course your order was shipped and you have received your tracking information. According to your PM, you are concerned that you are not seeing up to minute tracking information. As, this package is going to Guam. This does not surprise me. The tracking information indicates an arrival date of Nov 3rd. Focus on that date.

Thank you for your business and enjoy your E93 products!
for the recorde since I got a tracking number on 10-24-15, was kinda odd there was no movement till I checked this morning 10-30-15, And since 10-24-15 there was not even "arrival date" fyi. Hope their is nothing wrong with a paying customer following up an am order. What u posted could have been sent to my PM. Just curious does echo93 have a customer service I can call?
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Old 10-29-2015, 02:49 PM   #4
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Originally Posted by norinco671 View Post
What u posted could have been sent to my PM.
It's hilarious that you say that since this thread (which you posted) should have been taken care of via PM instead of being posted for all to see
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Old 10-29-2015, 04:33 PM   #5
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Originally Posted by rstrobel View Post
It's hilarious that you say that since this thread (which you posted) should have been taken care of via PM instead of being posted for all to see
Got a PM from echo93 which says "your thread was replied to"
Hilarious? All I can say is if I was working/running a business I would have treated this differently through PM...obviously this company decides to handle things differently.
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Old 10-29-2015, 04:52 PM   #6
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Got a PM from echo93 which says "your thread was replied to"
Hilarious? All I can say is if I was working/running a business I would have treated this differently through PM...obviously this company decides to handle things differently.
Why would you even bring this to the forum in the first place? You could have simply emailed them. Type in their website and click "contact us." Done! Instead you chose to PM them on this board and then felt it was necessary to make this post for whatever reason.

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I would have treated this differently through PM
You can't expect them to keep it private when you have already posted about it in the public forum. That forces them to post a public response. You are the one who chose to have this conversation outisde of PMs.



I'm not even going to mention the fact that you live on a tiny island out in the middle of the ocean and you're complaining to the vendor about the shipping company's slow updates to your tracking info.

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Old 10-29-2015, 05:28 PM   #7
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rstrobel, does this make you feel better? Obviously with all the energy you put into this thread which has nothing to do with you really looks good on you��

Was never complaining since my first post/pm, as a customer I was inquiring. I even welcome echo 93 to post my PM sent to them. I receive all my order whether from NY/OK/CA etc. in a timely manner using USPS/tracking, I get great customer service/feed backs from all of them being big companies midway/brownells/cabelas/bass pro/etc...and private sellers here on the files

Last edited by norinco671; 10-29-2015 at 05:40 PM.
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Old 10-29-2015, 06:47 PM   #8
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Holy balls batman. Talk about bugging out! You are in the middle of the proverbial nowhere.
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Old 10-29-2015, 06:53 PM   #9
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Lol, wtf...
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Old 10-29-2015, 06:58 PM   #10
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You are the one who chose to have this conversation outisde of PMs.
Thats exactly why I addressed this in the open. Better to keep it to a PM or email and it will stay there.

Since I responded here, and then to you PM directing you here for the response. I did not respond to your email you sent.
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Old 10-29-2015, 07:16 PM   #11
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which has nothing to do with you really looks good on you��

Was never complaining
Again, this is a public forum. If you did not want to face public criticism then you should have kept it to PMs

You were complaining starting with post #3.
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Old 10-30-2015, 12:18 AM   #12
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Will post your product once I receive it...really don't need to talk about customer service as I've seen it here first hand
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Old 10-30-2015, 01:33 AM   #13
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Will post your product once I receive it...really don't need to talk about customer service as I've seen it here first hand
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Old 10-30-2015, 04:02 AM   #14
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Wow...just noticed only one customer on the files posted a pic of your product.
And the rest is only you echo93
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Old 10-30-2015, 10:20 AM   #15
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I suppose you are referring to the recent customer submitted and our official E93 picture thread?

Yes. We have a very talented Photographer and the images are posted for everyones enjoyment. We have been very responsive to your concerns as a customer. Is there something else that you are trying to say?
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Old 10-30-2015, 03:44 PM   #16
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Awesome camera
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Old 10-31-2015, 11:54 AM   #17
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Indeed. Canon 5D Mark 3 and the talent behind it is Felix Chen,
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